Bodcast

The big switch off 2025 with John Greenshaw

Hazel Dockery from Practice Plan Group is joined by John Greenshaw, Owner and Director of Merlin Telecommunications Ltd, to discuss the upcoming changes to UK telecoms systems, how it will impact dental practices and action to take.
What you’ll hear:
What is the big switch off?
Action to take now
New opportunities for practices
The benefits of the new systems.

Creating a Winning Culture in Your Dental Practice with Lucie Simic

Katrina James, Area Manager at Practice Plan Group, is joined by Dental consultant Lucie Simic to delve into the significance of culture within a dental practice. They explore how cultivating a positive and defined culture can contribute to the success and sustainability of a dental practice.
What you’ll hear:
The essential role of leadership in defining and driving the practice’s culture
Engaging with team members to understand their perceptions and involving them in the journey to create a vibrant and inclusive environment
Aligning the team’s values and goals
Addressing conflicts
Adapting to changes in the industry.

Five bums on a rugby post – An effective questioning technique with Deborah Bell

In this latest Bodcast, Deborah Bell, Regional Support Manager at Practice Plan Group, shares an effective questioning technique that many of her practices have found beneficial when communicating and building rapport with patients.
What you’ll hear:
Importance of asking open questions
Different uses in practice
Building rapport with patients
Patient testimonials.

How to be more creative with Les Jones

Les Jones, Creative Director at Practice Plan Group shares his top tips for boosting creativity at home and in the workplace.
What you’ll hear:
What is creativity?
Stimulate ideas by challenging and alternatives
Quantity vs quality
Setting stretch goals
Creativity in practice
Having creative hobbies
Benefits of journalling.

The perfect patient experience with Dr Barry Oulton

In this latest Bodcast episode, Michelle Hardy, Sales Support Manager at Practice Plan Group catches up with Barry Oulton, Dentist and founder of The Confident Dentist to talk about the perfect patient experience and the importance of communication.
What you’ll hear:
The key elements of a perfect patient experience
Tips for ensuring a seamless and comfortable experience for patients
The importance of effective communication for your patients and team
Examples of exceptional patient experiences
How to personalise the patient experience
Staff training and culture.

Strategies to manage stress with Nicky Thackray

Fern Jackson from Practice Plan Group is joined by Nicky Thackray, Founder at MyZendays to talk about managing stress and different coping mechanisms.
What you’ll hear:
What is stress and how does it effect us? (mind and body)
What are some different coping strategies?
Why is self care important?
Examples of different ways to practice self care
To find out more visit: https://myzendays.kartra.com/page/homepage

Top tips for keeping a happy and motivated team

Hazel Dockery is joined by Emilia Forrester, Multi-Award winning dental nurse, who shares her top tips for creating and maintaining a happy and motivated team.
What you'll hear:
How Emilia got into dental nursing and consultancy 
Qualities and attributes that make a good dental nurse
How to keep teams happy and motivated
The importance of communication. 
About Emilia
Emilia Forrester, a distinguished dental nurse, is fuelled by an unwavering passion for her profession, which has propelled her to remarkable heights in her career. Her exceptional dedication and commitment to dental nursing culminated in her receiving prestigious accolades, including the titles of Best Dental Nurse for both 2021 and 2022, and Best Team Member in 2021.

How to elevate social media in your dental practice

Hazel Dockery catches up with Gemma Starkey, Social media consultant also known as ‘Miss Social’. Gemma shares her hints on how to get started with social media and discusses its impact and relevance for dental practices.
What you’ll hear:
Gemmas journey from dental nurse to social media guru
The importance of social media in the current digital age
Having a mix of educational, personal, and relatable content
Using algorithms and different social media platforms to achieve better reach and engagement
The benefits of having a social media content calendar.
To find out more visit https://www.misssocial.co.uk/

What does the future hold for dentistry? With Chris Barrow

Les Jones, Creative Director at Practice Plan Group catches up with Chris Barrow to look at the current dental landscape and share their thoughts and predictions for the future.
What you’ll hear:
What does the current landscape look like?
Thoughts on general election and a potential new government
The main challenges practices are facing currently
Opportunities practices should be looking at/implementing
Ai and how this will this play a part in dentistry
Thoughts for the future.

Supporting women going through the menopause with Lisa Bainham

Zoe Close, Head of Sales at Practice Plan Group catches up with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about menopause, how it affects them and how to support women going through it.
What you’ll hear:
Why don’t we talk more about the menopause?
Is there a need for both men and women to become more educated about the emotional and physical aspects of the menopause?
What role should work play in supporting women going through the menopause?
How is the menopause perceived in today’s society? What can we do to encourage more of an open conversation at work around the topic?
Any advice for anyone struggling with the menopause?